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We curate and research evidence-based design solutions to bring out the best in human nature online.

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Shared Humanity Memes

4

Reducing intergroup animosity

Tentative

4
Curb Polarization

Removing Rule-breaking Comments

2

Reduce rule-breaking and recidivism

Convincing

2
Reduce Toxicity

Nudging counter-partisan news

3

Reduce inter-party animosity

Likely

3
Curb Polarization

Positive Background Imagery

4

Increase civility

Tentative

4
Curb Polarization

Respect Button

4

Decrease partisan behavior

Tentative

4
Curb Polarization
A mod points to a presentation explaining why the user in question was banned.

Removal Explanations

4

Reduce repeated rule-breaking

Tentative

4
Reduce Toxicity
A Life of Brian comment that's been edited, and assigned a ribbon to show it's the top pick from a moderator.

Highlighting High Quality Comments

4

Improve the quality of users’ comments

Tentative

4
Improve Content
A pop up displaying a list of rules.

Persistent Reminder of Norms

2

Increase adherence to platform rules.

Convincing

2
Reduce Toxicity
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Ask Users to Write Something Substantive When Sharing Content

6

Add context and make users consider what they’re sharing

Inference

6
Safeguard Truth
A commenter posts a lot of content, to which an authoritative finger is raised in objection to that commenter's not letting others contribute.

Prompt suggesting letting others post

6

Open up the discussion to more people

Inference

6
Reduce Toxicity
A user types out 'Romani Evnt Domus' and a moderator corrects his Latin grammar. This is an easter egg from a Monty Python film.

Let mods suggest edits to users

6

Cut down unnecessary tension and confusion

Inference

6
Improve Content
A mockup of a comment. It has a prompt on top of it that says 'heads up, topics like this can get heated'.

Warning that topic is sensitive

6

Reduce likelihood of sharing triggering content

Inference

6
Reduce Toxicity
A mockup illustrating two posts in a feed: one is labelled as "misleading" whereas the one beneath it has a less severe label of "Stay informed".

Label misleading content; add links to reliable, related content

2

Reduce spread of true but misleading info

Convincing

2
Safeguard Truth
A wireframe of how a slowdown intervention would, with a timer, show users how long they must wait to post again.

Slowdown Modes

6

Slow users down so their followup comments are more thoughtful

Inference

6
Reduce Toxicity
A mockup of a phone screen with this intervention, explaining that "You may encounter unverified claims on this topic." The icon is of an ear on a shield, representing the idea of 'protecting your ears from rumors.'

Messages prebunking misinformation on controversial topics

1

Innoculate users against misinformation

Validated

1
Safeguard Truth
An expanded modal box, which conveys the concept of listening to a recording of someone else's voice.

Give audio option for user input

6

Humanize users in one anothers' eyes

Inference

6
Reduce Toxicity
A mockup of an over-the-top news headline that reads "ALIENS!". In front of it is a reminder: "If shocking claims in a headline sound unbelievable, then they probably are."

List tips for checking accuracy of shared headlines

2

Reduce the spread of mis- and disinformation

Convincing

2
Safeguard Truth
A mockup of an intervention, with a smirking figurine asking "You didn't get hacked did you?" as though to suggest that, in fact, they're well aware that the "hacked" person was actually being a troll.

Email to trolls suggesting their account's been hacked

6

Cut down on trolling behavior without shaming users

Inference

6
Reduce Toxicity
A mockup of an intervention showing a Twitter comment, but it has a new button along the bottom that shows how many people have viewed the tweet.

Show Content Reach (# of Views)

5

Evoke self-consciousness for post conscientiousness

Emergent

5
Improve Content
A mockup of a comment. Next to the user's profile picture, there's a rounded token that calls attention to its being a "Consensus Post".

Highlight Consensus Posts

6

Depolarize divisive conversations

Inference

6
Curb Polarization
A mockup of an intervention in which all posts have a delay built into them.

Delay-by-Default Posting

6

Give users a chance to reconsider their words before they go public

Inference

6
Improve Content
A mockup of an intervention. An image is blurred out behind a warning, which says the image in question could be questionable or inflammatory.

Hide edge-case content behind warning

6

Create middle ground between promoting content and banning it

Inference

6
Reduce Toxicity
A mockup of a prompt that reminds users that "Headlines Don't Tell The Full Story".

Disallow Sharing of Unclicked Links

4

Cut down on the spread of misinformation

Tentative

4
Safeguard Truth
A mockup of a prompt telling a user that "Your Comment Is Likely To Be Hurtful To Others" with an option to either edit the post or post it anyway.

Preliminary Flagging Before Posting

2

Reduce online harrassment

Convincing

2
Reduce Toxicity
A mockup of a prompt telling users that their posts will be subject to peer review. The user is invited to either edit their post or proceed to posting it.

Warning that Comments Will be Reviewed by Peers Before Publication

5

Reduce toxicity of comments

Emergent

5
Improve Content
A mockup of a prompt asking users to rate the accuracy of a headline on a scale of 1-to-5.

Headline Rating Interstitial

2

Reduce sharing of misinformation

Convincing

2
Safeguard Truth
A mockup of a react button. The platform's 'Thanks' icon is emphasized.

Thank You Button

3

Increase retention and make prosociality contagious

Likely

3
Retain Users
A prompt telling users that trolls may be there, but they are uncommon.

Message that trolls are present but outnumbered

3

Reassure community newcomers; make them resilient to trolling

Likely

3
Retain Users

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