A mockup of an intervention, with a smirking figurine asking "You didn't get hacked did you?" as though to suggest that, in fact, they're well aware that the "hacked" person was actually being a troll.

Untested

Inference

Evoke User's Visibility

Email to trolls suggesting their account's been hacked

Cuts down on trolling behavior without shaming users

Email to trolls suggesting their account's been hacked

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Overview

What It Is

This is a tool for moderators for when they see behavior that violates community guidelines.

An email is sent to the user, which highlights the offending post and asks if the user's account has been compromised. It could further encourage them to change their password.

What It Does

This allows people who have posted hostile content to modify their behavior to fit community guidelines while saving face.

It could, hopefully, cut down on online harassment, while also avoiding resentment against the platform for enforcement of its rules.

When To Use It

This component should be used for groups and communities.

It should be available for moderators to employ whenever a user abruptly begins misbehaving.

How We Know It Works

How It Might Work

Why It Matters

Many psychologists believe that one of the biggest drivers of violence of all kinds is shame.

Interventions that reduce harms and avoid shaming the perpetrator may have a significant role in preventing those users from even more toxic behavior in the future.

Special Considerations

Examples

This entry is currently being researched & evaluated!

You could help us improve this entry by contributing facts, media, screenshots, and other evidence of its existence in the wild.
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Our Confidence Rating

Inference

A grade of Inference is for proposed interventions that lack research of their own, but that could work by way of analogous studies, expert opinions, or first principles.

While this is, technically, the lowest evidentiary grade that we can afford an intervention while still including it in the library, this is not meant to discourage. On the contrary! This grade is very much an invitation to explore and experiment with it further.

In The Wild

This intervention has precedence, and exists, or has at one time or another, existed in the wild.

Citations

This section does not yet cite any sources.

There's more to learn about this intervention. Want to help?

Do you think this intervention could have more benefits, unacknowledged drawbacks, or other inaccuracies that we've neglected to mention here?

We always welcome more evidence and rigorous research to back up, debunk, or augment what we know.

If you want to be a part of that effort, we'd love to have your help!

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Further Reading

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